Shipping and Returns


  • Delivery is to mainland UK only.
  • We require you to sign a delivery note on receipt of the goods.
  • All of our deliveries are direct from the manufacturer / supplier / our own delivery agent and charges vary by product type and manufacturer and are as shown when you place your order.
  • This charge will be clearly displayed on your order confirmation.
  • Deliveries are booked on the condition that there is reasonable access for the safe and prompt delivery of the product. Any special requirements should be notified to us at the point of ordering.
  • You will be provided with a delivery date and the relevant contact numbers when your order is confirmed.
  • The delivery service does not include installation of the product unless specified on our website.
  • We recommend that you do not book fitters to install your appliances until you have received and inspected your goods.
  • You should ensure that all manufacturer guidelines are complied with in the siting and use of the goods.
  • We reserve the right to charge up to £75 for re-delivery if you are not present at the agreed original delivery date.


  • Products MUST be inspected upon delivery and refused if any damage is found. NO claims for visible damage will be accepted after item has been signed for.
  • It is your responsibility to ensure that you have signed for the correct number of goods delivered
  • Any visible damage should be identified to the delivery personnel and noted on their delivery note at the time of refusal.
  • In most cases any damage issues will be resolved by our team at the point of delivery.
  • Do not fit or use a product that is incorrect or different to that which was ordered. Failure to comply with this instruction will deem that you have accepted the goods and you we will be unable to return or replace them because they are incorrect or different to that which was ordered. Your statutory rights are not affected.

Recent Products

  • Maxiklasse Pyroluxe plus Oven, Multifunction Retractable Rot
  • 75cm Semi-flush Gas On Glass Hob With Side Wok, 5 Burners
  • 70cm Gas On Glass Hob, 5 Burners With Wok, Cast Iron Pan Sup
  • 80cm Maxisense+ Hob, Up To 6 Cooking Zones With Procook